Dheu Retail Private Limited is committed to deliver your order with good quality packaging within the given time frame. We ship throughout the week, except on Sundays & Public holidays. To ensure that your order reaches you in good condition in the shortest span of time, we ship through reputed Government/Private courier agencies only.

IMPORTANT

• We will do a confirmation Call after every COD order you place
• COD available in almost at all pincodes across India
•  Free shipping for Order Value above Rs.600/- and Rs.80/- Shipping Charge for orders below Rs.600/-
• International Shipping is Chargeable.
• Applicable shipping charges will be added automatically at Check Out.

How the delivery charge is calculated Outside India?

The shipping charge is single for a single consignment. (It does depend upon the number of products and their weight which are ordered)

For multiple products ordered, the programme adds up the total and single shipping charges calculating the Products' total weight.

Thus, a customer who orders three products is charged the total of all individual + single delivery charge depends upon the destination.

How long does it take for an order to arrive?

Priority destinations (Delivery within 72 hours for all orders)
1. Kolkata 2. Howrah 3. Durgapur 4. Bhubaneswar 5.Hyderabad 6.Bangalore 7. Ahmedabad 8. Mumbai 9. New Delhi

In Kolkata and suburbs we are commited to deliver within 3-5 working days.

For the rest of West Bengal and India, Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most Cash on Delivery/Prepaid orders are delivered within 5 to 7 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order..

• Please do note that delivery times are subject to factors beyond our control – like travel delays from our shipping partners, strikes, weather conditions, etc. But don’t worry, we are famous for delighting our customers by adhering to our promised shipping times.

• We will keep you updated and provide you with the tracking information once your order is dispatched.

Cancellations
• You can change or cancel your order within 24 hour of placing the product. Post that we would not be able to accept cancellations.

Domestic Delivery Partner Ecom Express,Blue Dart Express, DTDC , India Post

International Shipping :

International Shipping charge is calculated automatically when you fill up your address detail and added with your Cart Value.

International Shipping is done on prepaid order only.

Custom Duty will be applicable at the time of delivery as per the destination country law in the countries like- Canada,All Europian countries, Dubai, UAE,Malyasia etc.
Custom duty not applicable for countries like- USA,Australia,Newzealand,Singapore etc.

Committed Time- 7-15 days

Delivery Partner- DHL,Fedex,Atlanta,Aramex Etc.